.darw {
  --darw-ink: #213f45;
  --darw-muted: #667878;
  --darw-paper: #fffefa;
  --darw-sand: #f1eee5;
  --darw-line: #e3e6df;
  --darw-accent: #a87535;
  --darw-radius: 22px;
  color: var(--darw-ink);
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  font-size: 14px;
  font-weight: 400;
  line-height: 1.5;
  text-align: left;
  -webkit-font-smoothing: antialiased;
}
.darw *, .darw *::before, .darw *::after { box-sizing: border-box; }
.darw [hidden] { display: none !important; }
.darw h2, .darw h3, .darw p, .darw dl, .darw dd { margin: 0; padding: 0; }
.darw button, .darw input, .darw textarea, .darw select {
  margin: 0;
  font: inherit;
  letter-spacing: normal;
  text-transform: none;
  box-shadow: none;
}
.darw button { cursor: pointer; }
.darw button:disabled { cursor: not-allowed; opacity: .52; }
.darw button, .darw a, .darw input, .darw select, .darw textarea { -webkit-tap-highlight-color: transparent; }
.darw :focus-visible { outline: 3px solid #b88a48; outline-offset: 3px; }
.darw a { color: var(--darw-ink); }
.darw-launcher {
  position: fixed;
  z-index: 999990;
  right: max(22px, env(safe-area-inset-right));
  bottom: max(22px, env(safe-area-inset-bottom));
  display: flex;
  align-items: center;
  gap: 10px;
  min-height: 56px;
  padding: 8px 18px 8px 10px;
  border: 1px solid #ffffff3d;
  border-radius: 999px;
  background: var(--darw-ink);
  color: white;
  font-size: 15px;
  font-weight: 600;
  box-shadow: 0 6px 24px #183a3d36;
  transition: transform .18s, background .18s;
}
.darw-launcher:hover { background: #30575d; transform: translateY(-2px); }
.darw-launcher-mark {
  display: grid;
  place-items: center;
  width: 36px;
  height: 36px;
  border: 1px solid #d4b580;
  border-radius: 50%;
  color: #efd7ad;
  font-family: Georgia, serif;
  font-size: 24px;
  font-weight: 400;
}
.darw-launcher-dot { width: 6px; height: 6px; margin-left: 4px; border-radius: 50%; background: #e2c598; }
.darw-panel {
  position: fixed;
  z-index: 999991;
  right: max(22px, env(safe-area-inset-right));
  bottom: max(92px, calc(env(safe-area-inset-bottom) + 76px));
  display: flex;
  flex-direction: column;
  width: 416px;
  height: 710px;
  max-width: calc(100vw - 32px);
  max-height: calc(100vh - 116px);
  max-height: calc(100dvh - 116px);
  margin: 0;
  padding: 0;
  overflow: hidden;
  border: 1px solid #d7ded6;
  border-radius: var(--darw-radius);
  background: var(--darw-paper);
  box-shadow: 0 18px 70px #173b3f30, 0 2px 10px #173b3f12;
  animation: darw-enter .2s ease-out;
}
@keyframes darw-enter { from { opacity: 0; transform: translateY(8px); } to { opacity: 1; transform: none; } }
.darw-header { display: flex; justify-content: space-between; align-items: flex-start; gap: 12px; padding: 22px 22px 16px; background: var(--darw-ink); color: white; }
.darw-eyebrow { color: #d9bf92; font-size: 10px; font-weight: 600; letter-spacing: .19em; }
.darw h2 { margin-top: 4px; color: inherit; font-family: Georgia, "Times New Roman", serif; font-size: 28px; font-weight: 400; line-height: 1.15; letter-spacing: -.02em; }
.darw-site { margin-top: 8px !important; color: #e0e9e5; font-size: 11px; line-height: 1.4; }
.darw-icon-button { display: grid; place-items: center; flex: 0 0 36px; width: 36px; height: 36px; padding: 0; border: 1px solid #ffffff40; border-radius: 50%; background: transparent; color: white; font-size: 25px; font-weight: 300; line-height: 1; }
.darw-icon-button:hover { background: #ffffff12; }
.darw-disclosure { flex-shrink: 0; padding: 11px 20px !important; border-bottom: 1px solid var(--darw-line); background: var(--darw-sand); color: #51625e; font-size: 11px; line-height: 1.5; }
.darw-tabs { display: flex; flex-shrink: 0; padding: 0 14px; border-bottom: 1px solid var(--darw-line); }
.darw-tab { flex: 1; min-height: 46px; padding: 10px 8px; border: 0; border-bottom: 2px solid transparent; border-radius: 0; background: none; color: var(--darw-muted); font-size: 12px; font-weight: 600; }
.darw-tab[aria-selected="true"] { border-bottom-color: var(--darw-accent); color: var(--darw-ink); }
.darw-tab:hover { background: #f2f3ed; }
.darw-notices { flex-shrink: 0; max-height: 170px; overflow: auto; }
.darw-notices:has(.darw-alert[hidden]) .darw-live:empty { display: none; }
.darw-alert { margin: 10px 14px 0; padding: 10px 12px; border: 1px solid #ead9c4; border-radius: 10px; background: #fff7ed; color: #784818; font-size: 12px; }
.darw-live:not(:empty) { margin: 7px 18px 0; color: var(--darw-muted); font-size: 11px; }
.darw-notices > .darw-button { margin: 8px 14px; }
.darw-chat { display: flex; flex: 1; flex-direction: column; min-height: 0; }
.darw-messages { flex: 1; min-height: 60px; padding: 20px 18px 12px; overflow: auto; overscroll-behavior: contain; scroll-behavior: smooth; }
.darw-message { max-width: 94%; margin: 0 0 15px; padding: 12px 14px; border: 1px solid #e4e8df; border-radius: 2px 16px 16px 16px; background: #f4f5ee; }
.darw-message-user { margin-left: auto; border-color: #e7e0d2; border-radius: 16px 2px 16px 16px; background: #f3ecdf; }
.darw-message-author { margin-bottom: 6px !important; color: #526c6c; font-size: 10px; font-weight: 600; letter-spacing: .015em; }
.darw-message-text { color: #283e3e; font-size: 13px; line-height: 1.65; white-space: pre-wrap; overflow-wrap: anywhere; }
.darw-sources { display: grid; gap: 5px; margin-top: 10px; padding-top: 9px; border-top: 1px solid #dce1d7; }
.darw-sources a { font-size: 10px; text-decoration: underline; text-underline-offset: 2px; overflow-wrap: anywhere; }
.darw-suggestions { display: flex; flex-wrap: wrap; flex-shrink: 0; gap: 6px; padding: 0 18px 12px; }
.darw-chip { min-height: 32px; padding: 6px 10px; border: 1px solid #d6ddd2; border-radius: 999px; background: transparent; color: #365654; font-size: 11px; }
.darw-chip:hover { background: var(--darw-sand); }
.darw-composer { display: flex; flex-shrink: 0; align-items: flex-end; gap: 8px; margin: 0 16px; padding: 8px; border: 1px solid #bac9bf; border-radius: 15px; background: white; }
.darw-composer:focus-within { border-color: #637e73; box-shadow: 0 0 0 2px #637e7315; }
.darw-composer textarea { flex: 1; width: 100%; min-height: 38px; max-height: 100px; padding: 4px; resize: none; border: 0; border-radius: 0; background: none; color: var(--darw-ink); font-size: 13px; line-height: 1.4; }
.darw-composer textarea:focus { outline: none; }
.darw-send { flex: 0 0 38px; width: 38px; height: 38px; padding: 0; border: 0; border-radius: 11px; background: var(--darw-ink); color: white; font-size: 22px; }
.darw-send:hover { background: #35595b; }
.darw-small { color: var(--darw-muted); font-size: 11px; line-height: 1.55; }
.darw-chat-privacy { flex-shrink: 0; padding: 8px 20px 12px !important; font-size: 10px; }
.darw-assistance { flex: 1; min-height: 0; padding: 20px; overflow: auto; overscroll-behavior: contain; }
.darw h3 { color: var(--darw-ink); font-family: Georgia, "Times New Roman", serif; font-size: 22px; font-weight: 400; line-height: 1.25; }
.darw-section-intro > p { margin-top: 8px; color: #5b706b; font-size: 12px; line-height: 1.6; }
.darw-origin { padding-left: 9px !important; border-left: 2px solid #c1a16c; font-size: 11px !important; }
.darw-inline-note { margin-top: 16px !important; padding: 12px !important; border-radius: 10px; background: var(--darw-sand); font-size: 12px; }
.darw-assistance-form { display: grid; gap: 14px; margin-top: 20px; }
.darw-field { display: grid; align-content: start; gap: 5px; min-width: 0; }
.darw-field label { margin: 0; padding: 0; color: #405953; font-size: 11px; font-weight: 600; }
.darw-field input, .darw-field textarea, .darw-field select { width: 100%; max-width: 100%; min-height: 40px; padding: 9px 10px; border: 1px solid #cdd7cd; border-radius: 9px; background: white; color: var(--darw-ink); font-size: 13px; line-height: 1.4; }
.darw-field textarea { min-height: 98px; resize: vertical; }
.darw-field input:disabled, .darw-field textarea:disabled, .darw-field select:disabled { background: #f5f5f0; color: #66746f; }
.darw-field-row { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
.darw-consent { display: flex; align-items: flex-start; gap: 9px; color: var(--darw-ink); font-size: 12px; }
.darw-consent input { flex: 0 0 18px; width: 18px; height: 18px; margin-top: 2px; }
.darw-button { display: inline-flex; align-items: center; justify-content: center; min-height: 42px; padding: 10px 14px; border: 1px solid var(--darw-ink); border-radius: 11px; background: var(--darw-ink); color: white; font-size: 12px; font-weight: 600; line-height: 1.35; text-align: center; }
.darw-button:hover { background: #35595b; }
.darw-button-secondary { border-color: #c7d1c6; background: transparent; color: var(--darw-ink); }
.darw-button-secondary:hover { background: var(--darw-sand); }
.darw-review, .darw-receipt { margin-top: 22px; }
.darw-review > p, .darw-receipt > p { margin-top: 10px; font-size: 12px; }
.darw-review > .darw-small, .darw-receipt > .darw-small { font-size: 11px; }
.darw-summary { display: grid; gap: 3px; margin: 14px 0 !important; padding: 14px !important; border: 1px solid var(--darw-line); border-radius: 12px; background: #f6f5ef; }
.darw-summary dt { margin-top: 10px; color: var(--darw-muted); font-size: 10px; font-weight: 600; }
.darw-summary dt:first-child { margin-top: 0; }
.darw-summary dd { color: var(--darw-ink); font-size: 12px; white-space: pre-wrap; overflow-wrap: anywhere; }
.darw-actions { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 14px; }
.darw-actions > button { flex: 1; }
.darw-ticket-label { display: inline-block; margin: 0 0 10px !important; padding: 5px 8px !important; border-radius: 6px; background: #e7ede2; color: #365342; font-size: 10px !important; font-weight: 600; }
.darw-ticket-pending { background: #f5ead8; color: #805927; }
.darw-reference { padding: 12px !important; border: 1px solid #d9dfd5; border-radius: 9px; color: var(--darw-ink); font-size: 11px !important; overflow-wrap: anywhere; }
.darw-reference strong { display: block; margin-top: 4px; font-size: 12px; font-weight: 600; }
.darw-footer { flex-shrink: 0; padding: 12px 18px 10px; border-top: 1px solid var(--darw-line); background: #f7f6f0; }
.darw-booking { display: block; padding: 9px 12px; border: 1px solid #c8b58d; border-radius: 10px; color: #5e512f !important; font-size: 12px; font-weight: 600; text-align: center; text-decoration: none; }
.darw-booking::after { content: ' ↗'; }
.darw-booking:hover { background: #efeadc; }
.darw-booking-note { margin-top: 5px !important; color: var(--darw-muted); font-size: 10px; text-align: center; }
.darw-footer-links { display: flex; flex-wrap: wrap; align-items: center; justify-content: center; column-gap: 12px; margin-top: 5px; }
.darw-text-button { display: inline-block; min-height: 28px; padding: 5px 0; border: 0; border-radius: 0; background: none; color: #52665e !important; font-size: 10px; line-height: 1.6; text-decoration: underline; text-underline-offset: 2px; }
.darw-text-button:hover { color: var(--darw-ink) !important; background: none; }
.darw-sr-only { position: absolute; width: 1px; height: 1px; margin: -1px; padding: 0; overflow: hidden; clip: rect(0, 0, 0, 0); white-space: nowrap; border: 0; }
@media (max-width: 480px) {
  .darw-panel { right: 10px; bottom: max(10px, env(safe-area-inset-bottom)); width: calc(100vw - 20px); max-width: none; height: 750px; max-height: calc(100vh - 20px); max-height: calc(100dvh - 20px); border-radius: 18px; }
  .darw-header { padding: 18px 18px 14px; }
  .darw h2 { font-size: 25px; }
  .darw-launcher { right: max(14px, env(safe-area-inset-right)); bottom: max(14px, env(safe-area-inset-bottom)); min-height: 52px; }
  .darw-field input, .darw-field textarea, .darw-field select, .darw-composer textarea { font-size: 16px; }
  .darw-field-row { grid-template-columns: 1fr; }
  .darw-assistance { padding: 18px; }
}
@media (max-height: 620px) and (min-width: 481px) {
  .darw-panel { bottom: 12px; max-height: calc(100vh - 24px); max-height: calc(100dvh - 24px); }
  .darw-header { padding: 14px 18px 12px; }
  .darw h2 { font-size: 24px; }
}
@media (prefers-reduced-motion: reduce) {
  .darw-panel { animation: none; }
  .darw-launcher { transition: none; }
  .darw-messages { scroll-behavior: auto; }
}